LINEN IS SUPPLIED FOR MOTO GP, V8S & SUPERBIKES

LINEN IS NOT SUPPLIED FOR ALL OTHER BOOKINGS

These conditions are an agreement between parties. Any infringement permits the Agent or Owner to refuse a key, amend the rental and/or terminate the Tenancy without refund. Variances can be agreed on but only by arrangement with the owner in writing.

UNDER THE PRIVACY ACT 2000 WE ARE REQUIRED TO HAVE THE ATTACHED PRIVACY COLLECTION NOTICE SIGNED AND ON FILE FOR ALL HOLIDAY TENANTS. PLEASE COMPLETE AND RETURN TO US AS SOON AS POSSIBLE.

 

BOOKINGS
We welcome you to view the property prior to booking either in person or on our website http://jo3423.wix.com/smithsbeach7gilmore. Tenants hereby accept the premises as booked and cannot be relocated. With regard to telephone bookings we accept no responsibility for mis-description.

 

Booking Fee
No booking fee

Bookings are accepted by us in good faith as agents for the property owners. We cannot be held responsible for actions taken by the owner of the premises or other occurrences that are outside of our control.

Such as if:

• The tariff is increased prior to your occupation

• The property sold

• The property is altered in any way

• Malfunction of any inventory articles

• The property is withdrawn from letting

Should any of the above occur every reasonable endeavour will be made to find alternative accommodation.

We accept no responsibility for mis-description of the property, particularly with regard to telephone bookings. We cordially invite you to view the property prior to confirming your booking.

 

Payment
Deposit of 50% non refundable is required to secure the booking and due within 7 business days of the booking being made. Payment of the rental deposit constitutes the clients acceptance of these Terms & Conditions. The balance of the total rent is to be paid in full 30 days prior to occupancy. You are able to direct deposit payment into our account or we also accept cash cheque money order or payment can be made via credit card/Pay Pal (a surcharge levy will apply, {2% of amount paid}), (Visa, Bankcard or MasterCard). If this time has already lapsed, full payment will be required as soon as possible.

 

Bond
At the time we receive a deposit and confirm your booking you will be asked to supply our office with a copy of your credit card and license, you will also be asked to sign an original copy of these terms and conditions. Failure to supply these promptly may result in your booking being cancelled.

 

Keys
Keys will not be made available until ALL monies have been paid in full. Arrangements for the collection of keys outside of office hours should be made prior to arrival, a $22 fee applies. Keys must be returned to us upon departure. If keys are not returned to us, a key collection fee will apply.

 

Cancellation
Cancellation if caused by the client, money paid is not refundable unless the house is re-let for the entire period. If a refund is made, due to the property being re-let then a $50 cancellation fee will apply. No refunds will be made for early departure or refusal to stay at a booked property.

 

Arrival and Departure Times

Arrival is between 2.00pm & 5.00pm.
All keys may be picked up and must be returned to us.

It is the guests responsibility to advise us if they will be late or have been delayed during business hours to arrange alternate key collection. The Agent cannot be responsible for alternate accommodation or any other costs when guests arrive after hours if no prior arrangement has been made.

 

Metre Box Drops
This is an afterhours service ONLY.
We do acknowledge that it is necessary, especially with international guests flights arriving after business hours and public holidays, but it is not a service we offer within business hours.

 

After Hours
Our phones are always diverted to the after hours phone. Please be aware that this is for emergency calls ONLY, and any unnecessary call outs will incur a $55 (inc GST) cash fee.

 

Linen
All properties are let WITHOUT LINEN. Tenants must supply their own sheets, towels pillowslips & tea towels. Linen is supplied for the Motorcycle GP, Super Bikes and V8 Super Cars. Linen hire is available through Phillip Island Linen Service on 03 5956 6296 or 0408 563843, should you require this service.

 

Breakages 
As the Tenant you are responsible for any damages, breakages or loss incurred during the term of your occupancy. These are to be reported as soon as it occurs and/ or replaced and paid for.

 

Schoolies
Under instruction from our owners we are unable to accept schoolies bookings as we do not have the policies, procedures or resources to accommodate these bookings

 

No Smoking
Please note all holiday properties are Non Smoking. No cigarette butts are to be left on the ground.

 

Pets
Pets are not allowed on this property.

 

Cleaning
Please assist by leaving the premises clean and tidy, with cutlery and cooking utensils washed and put away, beds made and in the same condition as it was presented on arrival. Additional cleaning fees may be charged to return the property to its condition on your arrival. A fee of approx $50 or more may apply. If, upon occupation, the property or contents failed to meet acceptable cleaning standards every endeavour will be made to rectify the problem. However, this shall not constitute grounds for cancellation or refund.

 

Accommodating extra persons
Setting up makeshift structures i.e. tents or caravans and accommodating more persons than the property permits is prohibited.

 

Parties and functions are strictly prohibited. The price charged is for domestic use only and not commercial. Accordingly this rate does not allow for the extra wear associated with functions in terms of cleaning, garbage removal, wear and tear, repairs etc. Use contrary to this may result in loss of your bond and/or additional payments.

Disputes
The Agent reserves the right to resolve any dispute on behalf of all the involved parties.

 

Indemnity - You, the Guest, indemnify the agency against any liability which may attach to the agency as a result of damage, injury or loss being personal or proprietary suffered by any person where damage, injury or loss has been contributed to or caused by any act or occasion of the tenant or his visitor. These conditions are an agreement between the parties. Any infringement of the above conditions permits the agency to refuse a key, amend the rental or immediately terminate the booked stay.

 

Vacate Demand
The Tenant must vacate the premises upon demand of the Agent or Owner without refund upon breach of this agreement. Infringements include incorrect information supplied to the agency upon booking the property, causing malicious damage to the property being/causing a public nuisance, excess noise, accommodating more persons than agreed setting up makeshift structures or ignoring warnings or requests from the agent.

 

Noise Restrictions
The Bass Coast Council bylaws state that loud noise cannot occur outside the following hours:
Monday Thursday 7am 10pm Friday 7am 11pm
Saturday & Public Holidays 9am 11pm Sunday 9am 10pm

 

All properties are located in residential areas and the agency asks that the tenants are considerate regarding noise after the legal requirement.

 

Council Regulations 
It is a breach of council regulations to light fires in the open at any times.

Inspections
The Agent or Landlord can make an inspection of the premises upon demand.

 

Rubbish
There are two bins provided one for recycling and one for household waste. Please use appropriately. The bin is to be put out for Council collection during the week and when you bring it in, line it with the rubbish bag provided and pull to the front of the property on departure. Please take any excess rubbish to the tip or anything left at the property will incur a removal fee between $35.00 to $100 approximately, depending on the amount of rubbish needing to be removed.

 

Lost & Forgotten Items
Please check carefully before you leave the property, as we cannot guarantee any items left in properties will be found and returned to you. If at any time you request lost items to be returned by post, it is a minimum $10 charge , and we will require Credit Card details, this will also incur a + 2% Credit Card Surcharge. All lost items will only be held at our office for 1 (one) Month.

 

Tenancy Register
7 Gilmore Street participates in the Bad Books register. By accepting this booking you hereby agree that if you or any occupant covered by this booking, including any guests, breach our Terms and Conditions then your Name, Phone Number and Email address along with details of the breach/breaches may be disclosed to the property landlord and/or other agents participating in the Bad Books register. 7 Gilmore Street reserves the right to cancel a booking where a guest is already in the Bad Books register.

 

Privacy Act 2000
The personal information the Tenant provides or that which is collected from other sources is necessary for the Agent to verify the Applicants identity, process and contact tenant. The personal information collected about the Tenant may be disclosed for the purpose for which it was collected to other parties including the Landlord, our staff, our cleaners or contractors if a problem arises, the police (if a problem arises) referees, financial institutions, other agents, third party operators of tenancy reference databases and other third parties as required by law. Information already held on tenancy reference databases may also be disclosed to the Agent or Landlord.

 

If the Tenant would like to access his/her personal information held by the Agent, they can do so by contacting the Agent at 52 Thompson Avenue Cowes 3922. The Tenant can also correct this information if it is inaccurate incomplete or out of date.

I have read and understand the above statement and consent to my personal information being forwarded to the above when necessary.

Signature/s_________________________________________________________Date__________________________________

  

The person signing this document and/or actually occupying the accommodation or utilising outlined services agrees to be bound by and accept the Terms & Conditions outlined upon payment of deposit.

I hereby authorise Anthony & joanne Baldwin to retain the credit card details on file. As the guest I am fully responsible for all damages/losses/additional cleaning, rubbish removal/lost keys, additional persons/admin fees etc. that are incurred during our stay caused by any person residing at the premises during the booked period which I understand will be deducted from my credit card.

 

PLEASE NOTE: If the matter is placed in the hands of debit collectors, all costs incurred due to recovery of monies, will be the responsibility of the undersigned.

My signature hereunder indicates that I have noted and accept the Terms & Conditions herein:

Signed:____________________________Guest Name:_______________________________Date: ________________
Card Number:____________________________________________________________ Expiry__________________
Name on Card____________________________________________________________________________________
Property Address _________________________________________________________________________________ 
Booking Dates ____________________________________________

I have attached: Copy of Drivers License Copy of Credit Card Listed

CONDITIONS OF BOOKING

I _________________________________________________ understand and agree to the following conditions listed below with relation to my booking at _______________________________________________________________________________.
THE PROPERTY IS EXPECTED TO BE RETURNED AS IT WAS FOUND. FAILURE TO DO SO WILL RESULT IN CHARGES TO YOUR ACCOUNT. PLEASE ADVISE OUR OFFICE IMMEDIATELY UPON ARRIVAL SHOULD YOU IDENTIFY ANY ISSUES SO WE CAN CHARGE THE PREVIOUS BOOKING ACCORDINGLY. FAILURE TO DO SO WILL RESULT IN THE ISSUES BEING CHARGED TO YOUR BOOKING.
RUBBISH depending on the bin collection day at the property there may be some rubbish present in the bins. Please advise our office immediately upon arrival if there is excessive rubbish present from prior guests. Failure to report excess rubbish may result in the charge being allocated to your account. Guests are responsible for the removal of any excess rubbish that cannot be contained completely in the bins provided. A tip is available in Ryhll Road. Staff can advise you which day bins are emptied by council and we appreciate guest putting the bins out for collection. Failure to remove excess rubbish will result in a charge to the guest of between $35 and $100 approximately.
BBQ a BBQ may be provided at the property for your use. Please ensure the BBQ and utensils are left cleaned upon departure. Failure to comply will result in a charge to the guest of $40.

• OVEN & FRIDGE Please clean any spills etc that may occur. Failure to leave these items clean will result in a charge of $40

• DISHES & KITCHEN please leave these areas clean and free of dishes. Failure to do so will result in a charge of $40.

• BATHROOMS & TOILETS Please leave these areas clean. Failure to do so will result in a charge of $40.

• GAS BOTTLES (bbq) should the gas bottle run out of gas you will be reimbursed the cost of swap & go upon providing us with a receipt. Some properties do have a spare bottle onsite please call our office for confirmation.

• BATTERIES & LIGHT GLOBES are available at our office should they be required.

• THESE MEASURES ARE TAKEN TO ENSURE A CLEAN AND COMFORTABLE STAY FOR ALL GUESTS. THEREFORE IT IS IMPERATIVE THAT YOU CONTACT OUR OFFICE IMMEDIATELY UPON ARRIVAL SHOULD YOU NOTE ANY ISSUES AS LISTED ABOVE THAT NEED TO BE CHARGED TO THE PREVIOUS GUEST.

• SHOULD ANY ISSUES BE PRESENT DO NOT RECTIFY We will send a representative to complete the task and charge the previous guest accordingly. Therefore the current guest will still be required to comply to the above conditions upon departure.

Signed_________________________________________________________Date____________________